SHIPPING TERMS & RETURNS POLICY
Shipping
All items are shipped with CTT Portugal.
Shipping prices are noted below:
CASSETTES (Limit of 2 per customer)
Portugal | 6 € |
Europe | 9 € |
Rest of the World | 13 € |
VINYL (Limit of 2 per customer)
Portugal | 15 € |
Europe | 15 € |
Rest of the World | 22 € |
CLOTHING
Portugal | 10 € |
Europe | 25 € |
Rest of the World | 30 € |
Pease allow 3-5 days for your order to be processed by our friendly team in Portugal.
Once your order has been picked & packed, you will receive an e-mail providing your delivery tracking number.
We cannot guarantee exact delivery dates. Please note that in certain areas around the world, only a limited range of delivery services is available & it may take longer.
There may be local duties and taxes applied onto your order depending on the destination country. You may be required to pay these import duties and taxes to the courier on delivery. Please contact your local customs office for further information about this.
Please ensure that all billing and shipping details are correctly provided. Once a delivery has been shipped, we are unable to re-direct packages and unable to take responsibility for lost packages that have been signed for as being received.
Returns
Please notify us via email of your intent to return within 14 days of receipt of your purchase(s). Returns received after this time frame or without notification may be rejected by our team.
Should the goods purchased prove to be the wrong size for you, please email contact@goodmorningtapes.com within 14 days of purchasing, reference your name and order number. Goods must be in the condition you received them, (brand new, unworn) You will receive a credit note to the full value of your order as soon as we receive your returned item. We do not offer refunds if you simply change your mind, so please choose carefully! Please note all sale and discounted items are not eligible for exchange or credit.
You will also have to arrange your own return shipping service and at your expense. We strongly recommend that you notify our team of any shipment tracking numbers you may have and insure the return shipment as we are unable to accept responsibility for any loss or damage incurred during transit to our warehouse.
Only after you have received confirmation from our team, please return the item to the following address:
Return CASCADE TEMPTATION UNIPESSOAL LDA Lugar de Cachada, Zona Industrial de Tamel (S.Verissimo) Lote 4, Setor 1, Barcelos, Portugal, 4750-734 |